The credit-to-cash platform that pays for itself, and then makes you money.
So effective, it typically pays for itself in 6-9 months, and after that, you get to keep the savings.
- Faster payment
- Lower operating costs
- Better customer experience
Built for outcomes your CFO can measure.
Automate your credit-to-payment journey. Accelerate cash flow. Reduce costs. See why organisations trust FRM 5 Series to deliver measurable results.
Reduced collection effort
Improved cashflow
Reduced reconciliation effort
Customer self-help
BASED ON REAL CLIENT RESULTS
Everything from invoice to getting paid.
Invoices your customers can act on
Most customers don’t want to ‘Pay Now’. They want to pay on or around the Due Date. They want it to be easy, and they want a choice of payment options.
- Card, paperless DD and bank transfer – with instalment plans built in
- Pay now, on the due date, or a future date – set and forget
- A daily PayFile – drives fast, accurate reconciliation to your ERP
- Open banking – account-to-account payment in a few taps, with no card fees
A self service platform customers actually use
Give every customer a secure self-service portal to manage their entire account-reducing your cost to serve while delivering a better customer experience. Typically, around 70% of customer interactions shift to self-service.
- View, pay, query and export – single, multiple or partial
- Full account visibility – current, overdue, aged and archived
- Your brand throughout – at a fraction of the cost of building your own
Payment options that suit how customers pay
Every invoice arrives as an interactive iBill, not a static PDF. Customers can pay, query or export it in one touch, the moment it lands in their inbox.
- Pay from the invoice itself – now, on the due date or by instalment
- Raise a query in one click – routed straight into your dispute workflow
- Export direct to their AP system – CSV as standard
Collections that run themselves
Configure personalised reminder and escalation workflows tailored to each customer profile, delivered automatically by email or SMS. Routine collections take care of themselves, freeing the credit team to focus on the customers who genuinely need personal attention.
- Personalised workflows – tailored to different customer profiles
- Multi-channel by design – email, SMS and portal, all logged centrally
- Integrated dispute management – queries surface before the due date
Run collections from one console
The Credit Team has all the information and tools they need to manage credit risk and attend to priority tasks that require a human touch.
- A prioritised queue – accounts ranked by risk and age, so effort goes where it moves cash
- Escalations in one place – disputes, broken promises and handovers, all actioned from the console
- The numbers that matter – DSO, overdue totals and promise-kept rates, live rather than month-end
Visibility, control and insights
Comprehensive reporting and system insights help you monitor performance and continuously optimise your collections strategy.
- Real-time visibility – across your entire receivables operation
- Track & report – KPIs, ageing, cash flow, and collection performance
- Identify trends – identify opportunities to improve collection outcomes
- Better decisions – data-driven decisions that strengthen cash flow
Works with the stack you already run.
Syncs with your ERP
A simple data sync keeps FRM aligned with your ERP or accounting platform: Invoices out, payment data back, no re-keying.
Reconciliation, solved
Automatically match incoming payments, via the portal, to invoices, including complex multi-invoice and partial payments, reducing manual effort and improving accuracy.
Ready for e-invoicing
PEPPOL-compliant e-invoicing sits alongside your existing invoice formats, keeping you ahead of government e-invoicing mandates.
One platform. Every step to payment.
Most AR tools manage only parts of the process, leaving your team to fill the gaps. FRM 5 Series brings the entire credit-to-payment cycle together in one platform, from invoice delivery and automated follow-up through to payment, reconciliation and, when necessary, escalation to external debt collectors.
- Credit decisions & onboarding
- Billing & distribution
- Payments
- Receipting & reconciliation
- Collections
- Dispute management
- Bad debt handover
One platform, one customer record, one version of the truth, every stage feeds the next, so nothing falls between systems, teams or spreadsheets.
“OfficeTorque FRM enables my team of just 3 to achieve better results than when we had a larger team of 8 manually chasing slow payers.”
David Hunt
National Credit Manager, FujiFilm
Find out how FRM 5 Series can transform your credit-to-payment process
Contact us and, in just a few minutes, we’ll show you how you can accelerate cash flow, improve working capital, and reduce the cost of getting paid.